1. Booking & Reservations

Booking your trek prior to your arrival in Nepal will allow ample time for permits to be issued, logistics arranged, and questions answered, ensuring a seamless start to your Himalayan journey.

2. Payment Terms

When booking one of our tours, a 30% advance deposit is required to reserve your trip dates, guide allocation, and domestic flight slots. The remaining 70% balance may be settled upon your arrival in Kathmandu prior to trek departure.

3. Visas & Travel Insurance

It is the responsibility of each trekker to check with the Nepal consulate or immigration portal for current visa requirements. A comprehensive Travel Insurance Policy covering high-altitude trekking (up to 6,000 m) and emergency helicopter evacuation is mandatory for all participants.

4. Assumption of Risk

Wilderness mountain trekking carries inherent hazards including difficult terrain, unpredictable weather, altitude sickness, and remote locations far from medical facilities. By signing up, the participant understands and assumes these risks, while Mission Summit Treks commits to professional risk mitigation and guide oversight.

5. Cancellation & Refund Policy

In the rare event Mission Summit Treks cancels a trip due to operational reasons, you will receive a 100% full refund of your deposit. If cancelled by the client:

• 30+ days prior to departure: 70% of trip deposit refundable
• 25 days prior to departure: 50% of trip deposit refundable
• 15 days prior to departure: 25% of trip deposit refundable
• Under 7 days prior to departure: Deposit is non-refundable

6. Booking Amendments

Mission Summit Treks accommodates date and route adjustments free of admin charges wherever feasible. Any incurred third-party costs (such as non-refundable domestic flights or government permit fees) will remain the trekker's responsibility.

7. Late Bookings

We accommodate late or last-minute trek reservations without penalty surcharges, subject to domestic flight and permit availability.

8. Authority of the Expedition Leader

For group safety, our licensed guides retain final authority regarding trail pace, acclimatization halts, weather holds, and emergency rerouting.

9. Client Feedback & Quality

As a client-focused operator, we actively welcome reviews and suggestions to constantly enhance the safety and comfort of our Himalayan services.

10. Health, Fitness & Preparation

Reasonable cardiovascular endurance and positive mental determination are essential for trekking in Nepal. Trekkers with pre-existing medical conditions must notify us during booking.

11. Emergency Rescue & Evacuation

In acute altitude emergency scenarios, Mission Summit Treks immediately coordinates rapid helicopter medical evacuation directly to Kathmandu hospitals, and provides complete documentation to support your travel insurance reimbursement claim.

12. Itinerary Flexibility & Unforeseen Events

Mountain weather (such as Lukla flight delays) may require safety-first itinerary adjustments. Our experienced team works diligently to safeguard your schedule and deliver a safe, rewarding experience.